Privacy Policy

Lashmer is committed to respecting your privacy and protecting the privacy of your personal information in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (the Privacy Act). This Privacy Policy (“Policy”) explains how we collect, use and disclose information about our customers and team members. This Policy describes how we comply with our obligations.

1. How we collect and use information

We collect the following types of information about you:

Information you provide us directly:

We ask for certain personal information such as your name, address and contact details when you register on our Lashmer account. We may also preserve your messages and collect information provided in the User Content. We utilise this information to operate, maintain and streamline the features and operation of the Service.

2. Cookies information

When you visit our website, we may send one or more cookies. These cookies are small text files that contain a string of alphanumeric characters. They help us recognise your browser and improve your experience on our site. For example, cookies can help us remember your login information so you don't have to enter it every time you visit. They can also help us track your usage of our site so we can personalise your experience and make it more relevant to you. There are two types of cookies: persistent cookies and session cookies. Persistent cookies remain on your computer even after you close your browser. They are used to remember your preferences and settings for future visits. Session cookies are temporary and are deleted when you close your browser. They are used to track your activity on our site during a single visit. You can control how cookies are used on your computer by changing your browser settings. However, blocking or deleting cookies may prevent some features of our site from working properly.

3. Sharing of your information

We will not rent or sell your information into third parties outside Lashmer and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted below:

Sceptical about sharing information? Note that we may share your information with carefully selected third-party partners and Trusted Users to provide you with the best possible service. These partners will only have limited access to your information and will be required to follow our Privacy Policy or similar data protection standards.

4. Which information can I access?

Lashmer gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

5. If you are a minor (aged under 18 years)

We are committed to safeguarding the privacy of children, especially in an online environment. In particular, our websites are not intentionally designed for, or directed at, anyone under the age of 18.

If you are under 18, you need to provide approval proof from your legal guardian for sharing and submitting your personal information to our team.

6. Opting in or out 

When you provide us with your personal information, you may be presented with an "opt-in" option, allowing you to choose whether or not you consent to us using or sharing your data for purposes beyond those explicitly stated in our Privacy Policy. This opt-in mechanism empowers you to control how your information is used and whether you wish to receive additional communications from third parties, such as our advertisers or supporters.

You can also get the chance to "opt out" from receiving additional communications from us or any other third party according to the Privacy Act and other privacy laws as applicable. For example, you can easily unsubscribe to emails and newsletters sent by us.

To manage your privacy preferences and control how your information is used, you can utilise Google's Ads Settings. This tool allows you to opt out of Google Analytics tracking and customise your Google Display Network ads, ensuring that you receive relevant and personalised advertising experiences.

7. How to contact us

In case you have any query related to our Privacy Policy or our personal information management, you can contact us by email: or by mail at:

PO Box 5186

VIC 3130